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UA Home Office Job Opportunities
Thank you for your interest. Please check this site often for updates and information on employment opportunities.

Customer Retention
Job Code:
0005-5616
Job Title:
Part-time Conservation Representative
Minimum Salary:
$12.00/hour + bonus
Description:
United American is seeking outgoing people and friendly voices for part-time evening and weekend shifts at out outbound call center in McKinney, TX located in Stonebridge Ranch.  There is no cold calling.  Flexible schedules available and we offer a business casual dress work environment.  Hours are Monday-Thursday 5:00 pm-9:00 pm and Saturday 8:00 am-12:00 pm; 16 hours per week.
Education:
High school diploma or equivalent.  Some college preferred.
Primary duties & responsibilities:
  • Making outbound calls on existing policies to collect premium payments to activate coverage.
  • Record information updating the outcome of the call.
  • Work in the database to record banking information.
  • Explain benefits and provide excellent customer service.
  • Maintain policies and procedures of the department.
  • Other projects/duties as assigned.
Qualifications:
  • 1 year of customer service experience.
  • Some insurance experience preferred.
  • Excellent oral and written communication skills.
  • Demonstrated math aptitude.
  • Some medical terminology preferred.
  • Proficient PC skills with an emphasis in Microsoft Excel.
  • Ability to analyze information and make logical conclusions.
  • Must have excellent organizational skills and the ability to multi-task.
  • Must be customer friendly.
  • Must have the desire to learn new tasks and take on additional responsibilities.
Working Conditions:
Heavy phone and PC usage, sitting for extended periods of time, reaches above shoulder level and some overtime may be required.  We provide comprehensive training.

For confidential consideration, please send your resume and salary requirements to:

Human Resources Department
United American Insurance Company
3700 S. Stonebridge Drive
McKinney, Texas  75070
FAX: (972) 569-3688
Job Line:(972) 569-3219
E-Mail: Human Resources

Equal Opportunity Employer
Please refer to the relevant Job Code on your documents.