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| Information Technology |
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| Job Code: |
| 0005-3930 |
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| Job Title: |
| Network Ops & End User Support Manager |
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| Minimum Salary: |
| Commensurate with experience |
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| Description: |
| The Network Operations and End User Support Manager's
role is to ensure the streamlined operation of the IT Department in
alignment with the business objectives of the organization. This
individual will plan, coordinate, direct and design IT-related
activities of the organization as they pertain to Server, network, and
end user support functions. The Manager will also be responsible
for developing processes, procedures and best practices to ensure
compliance with all applicable governmental certifications. |
|
| Education: |
| College degree in the field of computer science. |
|
| Qualifications: |
- 10 years of related work experience
- Strong technical knowledge of network, server, and PC operating
systems; including Active Directory, Windows Server 2003 and 2005,
Cisco, SAN technologies and MPLS communications.
- Strong technical knowledge of current network hardware,
protocols, and standards.
- Proven experience in IT infrastructure planning and development.
- In-depth knowledge of applicable data privacy practices and
laws.
- Strong understanding of project management principles.
- Strong leadership skills.
- Excellent written and oral communication skills.
- Excellent interpersonal skills.
- Ability to conduct and direct research into IT issues and
products as required.
- Ability to perform general mathematical calculations for the
purpose of creating business cases, budgets, etc.
- Attention to detail.
- Proven analytical, evaluative, and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a
high-pressure environment.
- Exceptional end user service orientation.
- Extensive experience working in a team-oriented, collaborative
environment.
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| Working Conditions: |
| On-call availability. |
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For confidential consideration, please send
your resume and salary requirements to:
Human Resources Department
United American Insurance Company
3700 S. Stonebridge Drive
McKinney, Texas 75070
FAX: (972) 569-3688
Job Line:(972) 569-3219
E-Mail: Human Resources
Equal Opportunity Employer
Please refer to the relevant Job
Code on your documents.
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