The Group Administrator is responsible for billing and collecting premium from Groups and Third Party Administrators.  This role is also responsible for accounting of payment postings and reconciliation of general ledger suspense accounts, as well as basic administrative functions. 

Primary duties & responsibilities consist of:

• Billing and Collecting monthly premium for Groups and Third Party Administrators (TPA)

• Posting group premium payments through Mainframe and Part D systems.

• Daily balancing and reconciliation of group premium payments through general ledger journals.

• Processing enrollment and disenrollment requests from Group or TPA in accordance with company and government guidelines.

• Compiling and working reports daily, weekly, and monthly

• Historical suspense account reconciliation.

• Identify problems and resolve them timely as well as reporting the problems when necessary.

• Prepare ad-hoc reports when needed.

• Provide support to the sales efforts of Special Markets.

• Manage special projects and work with third parties, as needed.

• Assisting with New Group set up including testing and production.

• Daily communication with Group or TPA’s, as well as other company personnel.

• Provide updates to outside vendors (Medco and Centers for Medicare Services).

• High School Diploma or GED Equivalent
• Previous office experience required.
• Insurance background with basic accounting knowledge.

• Company experience including Medicare Part D (preferred but not required)

• Must have strong problem solving skills with the ability to analyze information and make logical conclusions.
• Must have excellent communication skills, written and oral, to communicate with employees and third party administrators.
• Good analytical skills with basic accounting knowledge.
• Proficient Microsoft Office skills with emphasis in Excel, Word and Text.  Working knowledge of mainframe programs a plus.
• Ability to create ad hoc reports when needed.
• Proven ability to document details of communications and transactions processed.
• Active listening skills a must.
• Excellent time management skills with the ability to multi-task between various tasks and issues and maintain control of all tasks at hand.
• Must be a team player able to work well with others inside and outside the department and promote a positive working environment.
• Must have a desire to provide high quality service.
• Must be able to maintain confidentiality of co-workers, staff and third parties.

Must be able to sit for extended period of time working on a computer.  Fast-paced environment.