Some
mornings I wake up feeling like George Bush or John Kerry during last
fall’s presidential campaign. I’m in a different city than I was
yesterday and preparing to face a fresh crowd with a message that can
change their lives. Only for me, a seat in the White House isn’t my
goal. My goal is to spread the word about the amazing income and
product opportunities available at United American.
Branch activity is key to the success of “The
HDF Campaign Recruiting Tour.” Many Agents are being contracted
specifically to sell HDF, so it’s critical we all help them by doing
our very best to lead them in our “Three Point HDF Marketing
Approach”:
1. Phone Activity: Each Agent ideally
should set 15 daily, non-specific appointments, which will result in
no less than 10 presentations per day with the video — no less than
an average of 5-7 HDF sales closed each day. These personal closing
rates of 50-70% were shared with me by Unit Managers at our recent
recruiting meetings. Phone appointment activity, especially in setting
non-specific appointment times and mapping these out to see them in
clusters, minimize an Agent’s driving time, making sales happen more
frequently throughout each day! If anyone happens to be out when you
drop by, leave the video in a door hanger bag with an intro letter and
pick it up later after they watch the DVD or VHS. Just think, with the
“Video Agent” approach, you have many presentations occurring at
the same time, even when you aren’t even there! How about 20 “Video
Agent” presentations per day?
2. Senior Groups: The Branch Manager and
Unit Managers are encouraged to spend Monday afternoons scheduling at
least one Senior Citizen Meeting per week, per unit. “Partner Up”
with the Senior Group leaders to build their organization’s size and
monthly dues, by helping them place free Public Service Announcements
on their behalf through TV, Radio, Newspapers, and Senior Publications
to advertise their meetings each month. Again, when they see you are
serious in “Partnering Up” to help them grow with advertising,
they’ll have you back again and again as their “partner in growth”
every month!
3. Free Breakfasts: Branch and Unit
Managers are asked to assist each Agent in scheduling one “Free
Senior Breakfast Meeting” each week in restaurants with back rooms,
like Shoney’s or Denny’s and local cafeteria-style restaurants
like Luby’s. Management should assist the Agents in getting these
sites set up and then repeat the meetings each week at the same sites
using signage and ads to announce it – “Tuesday is Free Senior
Breakfast Day at Shoney’s” or “Wednesday is Free Senior
Breakfast Day at Denny’s.” With this approach, you can cover the
city in a week’s time, getting additional high-closing rate
appointments! The idea is to “Partner Up” with the restaurant’s
manager here too, to help build the restaurant’s Senior business
each week. The cost at $4 per meal for 20 Seniors is only $80. If you
sell one case at $60 per month, then the agent makes $120 for a $40
profit. With a closing rate of at least 50%, the agent can make $1,200
per day, for a profit of $1,120! THINK BIG – and ask: “How many
sets of eyes should I get on my plan each day with a minimum 50%
closing rate?” How about leaving a pad for the waitstaff to give
Seniors throughout the week to drive them into your meeting? How about
offering a “lead fee” to the waitress for every Senior presenting
a slip with their name on it?
Agents who have high-activity marketing are
absolutely the most exciting people in the world to me, especially
those who have no preconceived notions on “How high is high?”
Branch Managers and Unit Managers are in the perfect position to
direct, teach and guide our newest Agents right into the same
six-figure incomes that our other Agents enjoy too, even before
renewals. These Agents succeed because of a willingness to follow the
paths shown by management to the highest activity possible and
progress into management very quickly. Branch and Unit Managers who
encourage the Three Point Program’s high level of activity know it
has the potential to result in a minimum of $150K per year for a new
Agent. When Agents realize the high closing rate on HDF, then combine
it with the 3-Point Program’s high activity, their incomes go way
off the charts! Remember, serious people will do as they’re asked to
make this type of income, and it is our job to lead them to go get it
every day! Just think of how many direct response leads will be funded
for their accounts with this activity!
Up to now in my “campaign travels” I have
gotten outstanding feedback concerning HDF closing rates. All
high-activity training Managers and Agents are excited about HDF.
Dennis Mitchell of Branch 80 says, “HDF has made us even more
competitive in the Medicare market. I’m very excited about this new
product. The closing rate is 50% to 70% (right on target, Dennis!) and
the persistency will be awesome as well. It is just a matter of
getting in front of the people.”
Branch 90 Agent Chris Moore is just as
enthusiastic, “For the majority of Seniors who have enjoyed
relatively good health, this product has almost sold itself. Coupled
with United American’s reputation for quality, it just becomes a
matter of getting in front of as many Seniors as possible to have
great success. This has been and will remain my strategy in the
future.” This approach is working for Chris and, apparently for
others in Branch 90, because they work together in one of the top HDF
producing branches in the country! Congratulations to Ron Seroka,
Chris and the entire Branch 90 team! Give them a call for their ideas!
Jimmy Watson, a new Agent in our new H1 Branch
sees HDF this way, “Many times all my clients want to hear is the
bottom line...what will it cost them each month. It helps in competing
with the lower premiums offered by the HMOs in my area. HDF together
with the UA Partners® optional discount services program adds up to
outstanding value at a price that is hard to turn down. They want ‘Catastrophic
Coverage’ at a much lower cost each year, and HDF offers this
excellent opportunity to those who have it presented to them. Present
it as often as possible!” Great work, Jimmy – you know the point
well – get as many “eyes” as possible on a product with a 50% to
70% presentation closing rate, every day!
FLEXguard seems to be off to a strong start too,
though after only one week it’s a bit early to have much feedback
– but what feedback we have is superb! All the Agents I’ve spoken
with are very excited about it and see it as having a great future in
the UA portfolio. I do know Jeff Miller’s team in Branch 50 is
already having great success with this terrific new FLEXguard product,
and I am sure his team is the first of many more success stories. How
does this sound from Branch 50 - $64,000 in FLEXguard sales alone, the
very first week? Pretty darned good I think. Don’t you TEAM? As our
high-activity marketing campaign continues to roll, I’ll keep you
apprised of all the other great things happening at United American
that we discover!