Adding
the “Perfect” Market
Great News! More HMO plans will
withdraw from Medicare+Choice in 2003, affecting thousands of Seniors.
Disenrollees will receive a letter from their withdrawing plans
sometime in September. This letter will outline remaining coverage
options for Seniors, including Medigap insurance. This is the perfect
“in” for UA Agents to present our Medicare Supplement plans!
If you were going to design the “perfect
market”, what would its description entail? Would it be one
where demand for your product was tremendous, but the product itself
was difficult to find? Would it be one where your products were
by far among the most affordable options? Would it be a market
where your product was uniquely suited to the customer, had the
potential for a long-term retention rate, and provided a consistent
revenue stream? Well, you are in for some good news because at
UA it’s possible the perfect market exists! UA’s best underage
prospects are those who are uninsured and want coverage, but can’t
find it. Even when they do, they can’t afford it through competitors
– now or later.
Tremendously desired, difficult
to find. It is no secret that individuals who work for
small employers struggle to find health coverage. Even if they
do manage to find a company offering individual or small business
health insurance, often the premiums are exorbitant and/or the
benefits thread-bare. In fact, the National Association
for the Self-Employed (NASE) reported in June of 2002 that nearly 70
percent of America’s smallest employers (those with five employees
or less) do not offer health coverage to their employees. A
Kaiser/HET survey reported that in 2001 almost 65 percent of firms
with less than 200 employees did not offer health coverage.
While UA is not a group insurer, a huge, certifiable vacuum exists
amongst these small business workers, and the demand is real. These
hard-working uninsured Americans desperately want affordable,
individual coverage.
By far one of the most affordable
options. In the same report mentioned above, the NASE
stated that most small businesses do not offer health coverage
primarily because of cost. According to the Health Insurance
Association of America (HIAA), the number one concern among working
Americans is the high cost of medical care. Closely following is their
concern of losing health insurance and other benefits due to a job
change. UA’s individual underage health policies offer basic and
supplemental protection at an affordable price to individuals with
these concerns. What enables UA to offer individual coverage at
an affordable premium is our “scheduled benefit” series of
plans. The customer can choose from a smorgasbord of policy
plans and benefits which tailor coverage and price to the customers’
needs and financial suitability. By allowing the flexibility to
choose benefits, policyholders pay for only the benefits they need or
want, which allows an affordable price. If our customers find it
necessary to lower benefits or reduce their number of plans to adjust
costs, that is an option too. This flexibility in allowing a customer
to manage benefits may not be an option in other plans that respond
“all or none” to a customers’ cost concerns. Enrolling in
Partners is also a cost-efficient way customers can save even more!
Guaranteed Renewable coverage is
extremely important, and its importance is rapidly increasing. Our
policies are guaranteed renewable, meaning they will never be canceled
so long as premiums are paid on time. With so many plans
reducing benefits or canceling plans, it is now more important than
ever for prospects to carry one or more of UA’s guaranteed renewable
plans in addition to their present coverage. As always, our
policyholders enjoy the freedom to choose their own doctors and
providers. We all realize that having a plan to present to a hospital
can help speed available treatment. According to the Commonwealth Fund
Task Force, an uninsured person has nearly twice the difficulty in
accessing medical treatment as does the general population. Everyone
should carry at least one guaranteed renewable plan, even if they
already have coverage provided through their employer.
Long-term return, consistent
revenue stream. There are a lot of incentives for the
Agent in terms of commission. For example, if an Agent sold
a GSP, SMXC, SSXC, RT85, Cancer and Accident plan to a typical
42-year-old male, the monthly premium would only be $214, but the
Agent advance would be $475.50 up front! Now, let’s look at
total first year commissions, which average well more than 30%
annually, on the five individual health plans in this six-product mix:
$174 x 12 months = $2,088 x 30% 1st year commission = $626.40.
Now add in the RT-85 premium: $40 x 12 months = $480 x 75% 1st
year commission = $360, which brings the total first year commissions
up to $986.40. Not bad so far, but there’s more! What if this
applicant had a spouse and children to cover as well? The annual
commissions could then well exceed $2,000 per individual family! If an
Agent sold to only four families of varying ages each week, the first
year commissions alone could exceed $8,000 to $10,000 per week. A
consistent producer who takes the “lid” off of his thinking
could literally add $350,000 to $500,000 of income annually —
figures which are mind-blowing for some Agents, but not for those who
take off their lid and expand their dreams.
Realizing the Long Term Care Advantage.
But wait…what about adding individual Long Term Care policies to the
underage product mix? Those who confine themselves to selling LTC
policies only to Seniors are really missing the boat. As an analogy,
if a person selling fire insurance were to wait outside the fire
station for the bell to ring and if he could get to the burning houses
first, he would sell virtually every one of these unfortunate souls a
fire insurance policy But, how many would be accepted by underwriting?
The same is true of limiting yourself to selling only Seniors LTC
policies – to some degree, the fire has already begun here too so
heavier underwriting is justifiable. However, you can take advantage
of trends in the underage LTC market. The cost of Long Term Care is
the fourth leading concern among 66% of working Americans, according
to HIAA. The Boomer generation is well-aware of LTC costs due to
dealing with their elderly parents. While working Boomers may not want
to burden their children with the cost of LTC, they know the financial
devastation for the spouse of a confined person. Boomers themselves
are at risk of abject poverty in retirement and know it! Besides that,
we all know that a large number of people who are confined in nursing
homes are under 65 years of age, due to accidents and sickness. Due to
the relative health of people under 65 to Seniors, nearly all of these
inexpensive, lower-age LTC policies will fly through the issue process
very quickly. Add these to the product portfolios that you and your
customers design. The customers receive valuable coverage, and your
potential commissions rise dramatically.
Set up annual benefit reviews to
add sales each year. Adding the Cancer, RT85 and LTC policies
to the portfolio of individual product presentations also creates
additional selling opportunities in the future. Let’s say that you
initially sold a $30,000 CANB, a RT85 with a $17,037 face amount, and
a small LTC policy. Some Agents would be little motivated to devoting
a sales call to increasing coverage on any single policy, but an
annual review could generate additional coverage on all three of these
policies. The resulting commissions from adding benefits on all three
policies would be significant.
Superior persistency can be engineered
in focusing on the uninsured. Underage Health is the perfect market to
add to your Med-Supp sales. Both Underage and Med-Supp prospects
can be seen in your daily activity. The best advantage however in
adding Underage Health sales to current Med-Supp sales is that these
products not only offer great commissions, but can also offer high
rates of persistency. In order to accomplish this, you must focus on
the right part of the underage market. If the uninsured
customer could not afford more expensive healthcare, they will be very
unlikely to replace our policies later. Clients tend to hang on to
UA policies because they are getting excellent coverage at affordable
prices.
This huge opportunity is getting
bigger. What’s very exciting is, according to the Urban
Institute and Kaiser Commission, the current number of 46 million
uninsured prospects is expected to grow to 75 million uninsured
individuals nationally by 2008 – that’s in just the next 5 years!
These are people who want coverage, can’t find it, and even if they
do can’t afford it. Don’t hesitate! Get started today
on expanding your sales opportunities, commissions, and renewals by
leaving less business on the tables of the tens of millions of UA’s
Senior and Underage prospects who want UA’s coverage! The growing
millions of uninsured and Underage Prospects truly is a “Perfect
Market” to add to our senior sales!
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Andrew W. King
President,
Exclusive Agency Division |