Forward
Thinking
United American's Careful
Analysis Creates a Unique Opportunity in the Marketplace
Rarely have I been so excited
United Americans future. Just when
I thought that our environment couldnt possibly get any better -
it did! As proof, I recently e-mailed the Branch Managers links on
the World Wide Web for literally dozens of articles related to
reasons why so many companies continue to withdraw senior healthcare
plans from the market, canceling what is predicted to be hundreds of
thousands of senior beneficiaries. For us, the names change, but the
stories remain the same. Marketing groups simply cant offer
something for nothing very long, especially in todays fast-moving
environment. I sincerely empathize with the families of these senior
citizens and their Agents who chose price over quality and will have
their lives impacted so negatively. Fortunately for those seniors
and their Agents, we can help them
as
we have many others. What a country!
Sooner or later, the
price is paid for the sacrifice of VALUE. The reasons for
choosing quality over price are there for anyone to see. Our own
mortality is self-evident. Everyone knows that the older we get, the
more likely we are to have illnesses and accidents, thus incurring
more claims. A misguided belief that price is more important than
the quality of the health coverage has a very high cost. As seniors
get older, their accumulated wealth and leisure time for retirement
will mean nothing if their precious health is sacrificed.
Inexplicably, a few seniors sometimes lose proper perspective by
entering a relationship with fiscally irresponsible insurance
companies or restrictive HMOs. Sometimes seniors need an Agents
help to remind them of the importance of value. Unfortunately for
these seniors, some Agents concern themselves only with price.
They know - and you do, too -- that
"cheap" seldom ever equates to value. "If
its too good to be true, it probably is." Unfortunately,
many people have learned this the hard way. As evidence of this,
many of the HMOs and other insurance companies that have left the
senior market have taught seniors the devastating lesson of what is
the true price of cheap policies. Sadly, tens of thousands of
seniors and Agents are again about to be disgorged from cheap
companies. These companies were not courageous enough to realize
that they should charge correctly. Instead, they will just send a
letter to these unfortunate souls essentially saying, "we cant
make money on seniors because we dont charge enough, so good-bye.
" For us, this comes as no surprise. Theyre cheap! So many
companies have walked down this path
but others, remarkably, RUN
down the same path today.
The value of
UAs Medicare Supplement coverage is inarguably the most important
insurance purchase seniors can ever make. Our financial
ratings and coverage flexibility are extremely important. Most of
our nations seniors know that there is a
terrific difference between price and value. For those
who dont, help them think things through and protect themselves
from poor decisions. Have them consider the comprehensive coverage
provided by Medicare in combination with UAs Medicare Supplement
plan. If people under 65 could find medical coverage as complete as
UAs, the cost would be thousands of dollars per year more than a
Medicare Supplement policy. And they arent as likely to use it.
For United Americans Medicare
Supplement plans, when a rate increase is approved and implemented,
it means the policy is working to provide
necessary coverage. The government requires it. Federal
Law on Medicare Supplements will not allow increased rates until our
company can demonstrate a claims ratio exceeding 65 percent. Simply
put, the more the coverage costs, the more claims are being paid by
UA to the policyholders in the affected states. That makes the
coverage that much more valuable to those effected policyholders.
Furthermore, unlike competitors, we still
pay our Agents full commissions and renewals to promote UAs
exceptional service.
In America, companies have the
freedom to choose to fail. Other companies are allowed to operate
with severe claims-loss ratios that result in reduced commissions or
renewals. Fortunately for us, Torchmarks Chairman of the Board is
an Actuary. As a result, UAs
actuarially-minded leaders choose long-range profitability without
interference. Claims ratios are constantly analyzed to
stay ahead of changing trends. By law, we may ask for rate increases
only when we can demonstrate true claims costs. Thats it. Our
actuaries do not consider which competitors choose to pay less in
claims, which companies lower Agent compensation or which companies
place themselves in financially irresponsible positions. Many
now-defunct competitors had declines in their financial ratings
because of improper pricing. The strong
stability enjoyed by UAs customers and Agents is created from
sound decisions.
Owning a UA Medicare Supplement
policy gives informed policyholders peace of mind when it counts.
Our impeccable financials also allow you the confidence that you
will be able to continue to benefit from our cost-effective
marketing plans: unparalleled lead diversity, reliable immediate
advance commissions, ACF services and superior renewals that are
actually paid in the future. Our strength
will allow UA to thrive while many competitors continue to disappear
from the scene
some all at once and others in a slow death
spiral.
We will prosper because of integrity.
Every one of UAs decisions are always thought through for three
long-term objectives. We want, and will, care for the needs of our
customers, our Agents and our shareholders, with none taking
precedence over the other. The simple concept of having the courage
to make responsible decisions for everyone means that UA will always
be able to fulfill our mission in life: providing the very best
future for Agents and customers alike who rely upon our "Triple
A" financial ratings.
Never
apologize to anyone for the value you deliver with our price.
Never, ever let anyone cheapen your value. You can swell with the
pride that your customers benefit from your talented services and
are represented by one of the most financially dependable senior
health organizations in America. In so doing, you will also have the
assurance that UA will be there for you,
too, when you need us the most. You and I are United
American Insurance Company.
Get ready folks - we have never been
in a better position to dominate the Medicare market!
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Andrew W. King
President,
Exclusive Agency Division |