If you want to generate more sales, hire more
people. The concept is strikingly simple, but it works. United
American recruiting is up 23% YTD, and sales are up 24%. Do you think
there’s a connection? Funny how that works, isn’t it?
I have been singing the praises of recruiting
for as long as I can remember. Based on the activities I’ve
witnessed in our Branches this year, many of you are as well.
Recruiting and promotions have become a way of life for many of us,
and the benefits are paying off in spades. Incomes are skyrocketing
for managers with a “recruiting frame of mind,” and that is the
way it should be! Your hard work provides peace of mind and a sense of
security for your customers and a standard of living for you and your
families that is incomparable.
I feel a tremendous sense of pride when I share
your successes, whether it is when I make presentations at convention
or when I’m sitting in my office reviewing weekly and monthly sales
figures. It is obvious to me recruiting efforts are paying off and
paying off big.
Creating a recruiting culture within Branches is
critical to long-term success. But, what exactly do we mean by a
recruiting culture? It’s an atmosphere where everyone in the Branch
feels a part of the recruiting process, where everyone feels a stake
in the success of the Branch, whether it be Branch Manager, Unit
Manager, Agent or support staff.
It’s a well-substantiated fact that a
recruiting culture generates many positive forces within the Branch.
It stimulates the long-term viability of your team and can make the
recruiting process easier for Branch Managers. According to a recent
article in National Underwriter, “Associates realize they are a part
of an overall team – a team that must continue to grow. Associates
understand that if the entity is not growing, it cannot sustain itself
long-term. People want to have a say in who becomes part of their ‘team.’
If you’ve succeeded in building a culture that motivates associates
to grow the organization, they will want to bring their friends and
prior associates with them. Describe to associates the type of person
you’re looking for and soon you’ll have a list of pre-qualified
candidates who all have the right characteristics for your team.”
Create an exciting and stimulating office atmosphere and your staff
will encourage friends and acquaintances to come on board.
What are the best ways to create that dynamic
recruiting culture? National Underwriter offers a five-step
program to facilitate the process:
1. Keep your word: When interviewing, don’t
make promises you can’t keep. Be honest and tell prospective
recruits the real opportunity potential.
2. Practice what you preach: In other words,
lead by example. If you want Agents to be motivated, be motivated and
motivating yourself.
3. Provide a nurturing environment: In the best
of all worlds, sales is a demanding business. Be a part-time coach,
psychologist and confidante – whatever it takes to help all your
people function at the top of their game.
4. Listen to your gut: Your potential recruit
may be a superstar, but does he or she ‘feel’ right for your
organization? Listen to that little voice in the back of your mind. It’s
usually correct!
5. Make it fun: Life is fleeting, so do what you
love surrounded by people you enjoy. Select the right type of people
to join your Branch and it will make your job easier and more
rewarding.
Many of our Branch Managers have recruited
outstanding associates without ever leaving home. (See center spread.)
They’ve spread their enthusiasm about United American to family
members and are creating Branch environments that are inviting, yet
strong and productive places in which to work.